Our approach · SEND & Sensory

Clinical Supervision & Standards of Care

Understanding who supports your child, how therapy is overseen and how we work together.

Illustration of a teacher supporting a child with wooden blocks and a picture book in a calm, welcoming room.
Illustration: learning through play.
Fortnightly observationsClinical practice is observed at least fortnightly by an HCPC-registered practitioner.
Fortnightly discussionsClinical discussions with an HCPC-registered practitioner, alongside peer review.
Monthly 1:1 supervisionOne hour of formal clinical and professional supervision for practitioners working with children.

Care built around your child

At SEND & Sensory, we want families to feel informed and involved in their child’s care. Our team includes HCPC-registered Speech and Language Therapists, therapy assistants and specialist practitioners, each contributing within their qualifications, training and experience.

Where speech and language therapy activities are delegated to an assistant, they are delivered with clinical direction, supervision and support from an appropriately qualified HCPC-registered Speech and Language Therapist.

These arrangements operate across our Walthamstow, Kilburn and Bromley clinics.

Who will work with my child?

The practitioner supporting your child is selected according to their assessed needs, therapy goals and the skills required to deliver their programme.

Your child’s support may involve:

  • HCPC-registered Speech and Language Therapists, who assess communication needs, develop therapy recommendations and review progress.
  • Therapy assistants, who deliver agreed activities within their assessed competence, record observations and report progress or concerns to the responsible clinician.
  • Specialist practitioners, who contribute expertise in areas such as autism, play and developmental support, within the boundaries of their role.

We explain who will deliver your child’s sessions, their professional role and who provides clinical oversight. You can ask us about these arrangements at any stage.

Meet our team →

Who is responsible for my child’s therapy?

For Speech and Language Therapy, an HCPC-registered Speech and Language Therapist leads the relevant assessment, clinical recommendations and review. Parents are introduced to the registered therapist responsible for their child’s speech and language therapy.

Where an assistant delivers activities, the responsible clinician decides what can safely be delegated, provides appropriate instructions and support, and reviews the outcome. The assistant is responsible for carrying out the agreed work safely, within their scope of practice, and seeking advice when needed.

Registered clinicians remain accountable for their own professional decisions and advice. Delegating an activity does not remove the delegating clinician’s accountability for its overall outcome.

Your child’s therapy plan

Each speech and language therapy plan is completed by an HCPC-registered Speech and Language Therapist, with input from the practitioner working directly with the child.

What does clinical supervision involve?

Clinical supervision provides dedicated time for practitioners to discuss their work, reflect on decisions, seek advice and develop their skills. It also helps identify concerns and agree actions to support safe, effective care.

Our supervision and clinical oversight arrangements include:

  • Fortnightly clinical discussions: considering a child’s needs, therapy approach, progress and any difficulties with an HCPC-registered practitioner.
  • Observation and feedback at least fortnightly: an HCPC-registered practitioner reviews how activities are delivered and identifies where further guidance is needed.
  • Reviewing records: checking therapy plans, session notes and evidence of progress.
  • Supporting clinical decisions: considering whether activities, goals or the level of support need to change.
  • Peer review: practitioners share perspectives and reflect together on their work.
  • Staff development: identifying training needs and checking that delegated work remains appropriate to the practitioner’s competence.
  • Monthly one-hour 1:1 supervision: practitioners working with children have a formal clinical and professional supervision meeting in a confidential space, with a documented record.

These arrangements operate across all three clinics. Monthly supervision also provides an opportunity to discuss clinical workloads, review priorities and identify where additional support is needed.

Agreed actions are recorded and followed up in line with relevant HCPC record-keeping standards, providing a clear record of decisions and next steps. The level of supervision and support reflects the child’s needs, the activities being delivered and the practitioner’s experience.

Is the supervising clinician present at every session?

Supervision does not always require the supervising clinician to be in the room. Where an assistant delivers a session without the clinician present, there are clear instructions, appropriate competence and an agreed route for obtaining advice.

We explain when the clinician is directly involved and how your child’s therapy is reviewed.

We schedule dedicated observation weeks each month, with clinical practice observed at least fortnightly. Supervisors also observe additional sessions where needed to provide advice about individual children and support the practitioner’s overall practice.

Between planned supervision meetings, practitioners can contact a qualified Speech and Language Therapist for advice in person, by phone or by email. If their clinical supervisor is away or unavailable, they can contact a supervisor at another clinic or the Clinical and Professional Lead.

Do registered therapists receive supervision too?

Yes. Professional supervision supports Speech and Language Therapists and therapy assistants throughout their careers, including experienced clinicians and those providing supervision to others.

At SEND & Sensory, all staff working with children receive monthly clinical and professional supervision. These formal 1:1 meetings take place in a confidential space and are documented. Supervision is a requirement within our service, regardless of experience level.

It provides space to reflect on clinical decisions, discuss complex situations and develop practice. Newly qualified Speech and Language Therapists receive additional structured support as they work towards the relevant Royal College of Speech and Language Therapists (RCSLT) newly qualified practitioner goals and development requirements.

Clinical supervision sits alongside management support, training and continuing professional development. Together, these arrangements support quality assurance and help registered professionals meet relevant HCPC standards and follow RCSLT guidance.

How do we measure my child’s progress?

Mosaic Pathway logo with a caterpillar, cocoon and butterfly within a teal mosaic.
A flexible framework shaped around each child.

Our Mosaic Pathway™ provides a framework for bringing together assessment findings, individual goals and therapeutic support.

We begin by understanding your child’s strengths, needs and starting point, alongside what matters most to your family. These inform meaningful goals — for example, communicating a need, taking part in play or becoming more independent in an everyday activity.

Progress is considered through:

  • Observations and records from therapy sessions.
  • Changes in the skills being targeted and the support your child needs.
  • Your feedback about everyday life at home.
  • Information from school or other professionals, where appropriate and with the necessary consent.

Progress is individual and does not always follow a straightforward sequence. Your child may need more time or different support in different areas, and goals are reviewed in light of their needs and progress.

Your child’s therapy plan is shared with you at the start of each term, setting out their goals and planned support.

Keeping you informed

  1. Feedback after every sessionFive minutes at the end of each session to discuss your child’s participation, progress and any questions.
  2. Termly progress reportsA written summary of your child’s progress towards their agreed goals.
  3. Termly parent eveningsAn opportunity for a 15-minute appointment to discuss progress over the term, share your observations and consider next steps.

Our commitment to clinical excellence

We strive for clinical excellence and are committed to doing our very best for every child and family. We invest in skilled, compassionate staff and support their development through clinical supervision, peer review and shared learning.

Our ambition is to help every child make meaningful progress in their own way, with care that recognises their individual strengths and needs.

SEND & Sensory — Where every child thrives.

Understanding professional standards

The Health and Care Professions Council (HCPC) sets professional standards for registered professionals, including Speech and Language Therapists. Its standards cover appropriate delegation, ongoing supervision and support, and clear, accurate records.

HCPC registration relates to individual professionals. You can ask our team for the name and registration details of the Speech and Language Therapist responsible for your child’s care.

The fortnightly and monthly arrangements described on this page are SEND & Sensory’s service arrangements. Supervision and support are adapted to reflect individual clinical and professional needs.

Questions about your child’s care

If you would like to discuss your child’s plan, progress or supervision arrangements, speak with the practitioner working with your child or contact our team and ask to speak with the clinical lead.

You can also call 020 3370 3406 or email connect@send-and-sensory.com.

Explore our approach to working with families and the Mosaic Pathway™.

Parent experiences

What families say about SEND & Sensory

Read the existing Google reviews from families who have shared their experiences with SEND & Sensory.

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great leadership, experienced staff & well resourced clinic that provides individual support/ learning sessions/ therapy sessions to best meet child’s needs.
Posted on Google Google
Enka Plaku profile picture
Enka Plaku
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can highly recommend Send and Sensory Team! A warm, welcoming environment from the time you arrive and a huge variety of therapies and services for SEN children. My son’s journey with this clinic started two years ago and I can notice a great progress along with huge improvements. From a parent’s point of view, the communication from the clinic about our children and what they have been doing, along with information about her training/safeguarding/plans for the setting is fantastic and suitable for SEN children. Thank you Alda Capja and thank you to all the team from Send and sensory
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Constantin Oglinzanu profile picture
Constantin Oglinzanu
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very nice place and friendly staff. They are always helpful
Posted on Google Google
Andreea Roman profile picture
Andreea Roman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am happy with the progress of my child Amar. He has made ao much progress and now he communicates in full sentences. During his diagnosis he asked the paediatrician ' Doctor how are you feeling today?'. Thank you for all your support and hard work.
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elione deda profile picture
elione deda
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good! Paolo Bolognesi.
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Re Sabo profile picture
Re Sabo
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A great team, professional and affordable service. Teodor said ‘mama’ for the first time after two months in therapy. We are over the moon to see him making little steps of progress. Thank you Enkeleda and Alda.
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Emanuele D'Alesio profile picture
Emanuele D'Alesio
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We can’t thank this team enough. Our daughter Serena, has made so much progress with her communication skills in the last year which we could not even dream about it a year ago. A massive thank you to Alda and her team for the hope and guidance you have given us as parents.
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fjorilda dyli (Fjor) profile picture
fjorilda dyli (Fjor)
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our daughter has been attending Send & Sensory for 1 year and we’ have seen significant improvements. She looks forward to her sessions. Thank you for all your support 🙏🙏❤️❤️
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Laura Bane profile picture
Laura Bane

These reviews describe individual experiences. Every child’s needs and progress are different.

Talk to us about support for your child

Our team can explain the next steps and answer questions about how therapy is organised at SEND & Sensory.

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