Send and Sensory (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulations and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why, and when we process your personal data.
Send and Sensory’s registered office is at 17 Strathearn Road 17 Strathearn Road, London, England, SW19 7LH and we are a company registered in England and Wales under company number 13142169. We are registered on the Information Commissioner’s Office Register; registration number ZB399857 and act as the data controller when processing your data. Our designated Data Protection Officer/Appointed Person is Nicholas Flook, who can be contacted at connect@send-and-sensory.com.
We collect personal information in a way of a variety of ways:
Via paper or online form(s)
By phone or in face-to-face meetings
By email/letter
Via digital media
By taking photographs or recording (with the parents’ consent and or request)
This information may have been provided:
Directly by your child
By your representative e.g another family member
By another organization where there is a legal reason for them to share i.e. school/nursery
A member of staff
This information provided to us will be used to help us look after your child & meet their needs. We will use the information provided to:
To ensure an effective service to you and your child
Ensure we fulfil our legal obligations e.g., Ofsted and local authority
Maintain and update your child’s records and contact details
Provide you with information and updates about our services
Contact you when we need to
Where necessary, we may share your information with other organisations that provide services on our behalf such as:
Local authority if your child is receiving Funded Early Learning
Ofsted if your child has a serious accident in our setting
Other Early Years providers or schools that your child attends
Children’s social care services or other services if we think that you or your child may be at harm
Other local Early help services such as family centers, MAST teams, EY inclusion teams, or health teams
Suppose we need to contact any of the above organisations. In that case, we will share information necessary to enable these organisations to provide services to you and or to meet our legal obligations.
Send and Sensory processes your personal information to meet our legal, and statutory obligations. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
Name
Date of Birth
Home Address
Personal Email
Mobile Telephone Number
Images from CCTV
Special Category Data (i.e. health/medical information, details about religion, disabilities etc)
You have the right to access any personal information that Send and Sensory processes about you and to request information about:
What personal data we hold about you
The purposes of the processing
The categories of personal data concerned
The recipients to whom the personal data has/will be disclosed
How long do we intend to store your personal data for
If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request the erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Data Protection legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the law. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
This Privacy Policy may be updated from time to time so you may want to check it each time you visit our Site.
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.
Send and Sensory takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure, or destruction and have several layers of security measures in place, including but not limited to:
encryptions
pseudonymisation
restricted access
IT authentication
firewalls
anti-virus/malware etc
Send and Sensory only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Send and Sensory only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to complain to the supervisory authority.
Organisation Name: Send and Sensory
Data Protection Officer Name: Nicholas Flook, nick@send-and-sensory.com
Organisation Address: 19 C Orford Rd, London E17 9NL
Organisation telephone and email: 07359132757 and connect@send-and-sensory.com
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Fax: 01625 524 510
Email: enquiries@ico.org.uk
This Privacy Policy may be updated from time to time so you may want to check it each time you visit our Site.
Please contact us using the details shown on our Site if you have any questions, comments, or requests regarding this Privacy Policy.
© All rights reserved. February 2024.
